Our next meeting will be Thursday, June 12 from 2:30-4:30 pm at WPI's Gordon Library Anderson Lab A . The topic will be The Library's Role in First Year Experience and Orientation.
Directions to WPI: http://www.wpi.edu/About/Visitors/directions.html
Park in Boynton Street, Library Lot.
Wednesday, January 16, 2008
Friday, January 11, 2008
January 8, 2008: Meeting Notes
Getting the Message Out: Facebook, MySpace, and Creative Ideas
Please see post below (11/26/07) for list of resources and further reading on this subject.
Attendees
Please see post below (11/26/07) for list of resources and further reading on this subject.
Attendees
Fyiane Nsilo-Swai (QCC), Carolyn Noah (CMRLS), Pingsheng Chen (Worcester Public), Pam McKay (Worcester State), Alice Barron ( Anna Maria), Carole Myles (Assumption), Rachel Shea (Clark), Laura Robinson Hanlan (WPI), Lynne Riley (WPI), Ellen Madigan Pratt (MWCC), Christine Drew (WPI), Dale LaBonte (QCC), Mary Brunelle (Assumption), Callie Curran Morrell (Assumption), Barbara Merolli via web (Holy Cross)
Description of if/how attendees are using free social networking sites, such as Facebook and MySpace.WPI- Several librarians have individual Facebook profiles (either personal or professional) and recently they created a Page for the library—a new Facebook feature. In the month since, they’ve received 23 “fans.” It includes library screen savers, short videos, hours, JSTOR and Worldcat search applications. They have an official Facebook Statement, including goals for the site, measures of its success, and steps for planning their profile.
Assumption- Some librarians have individual profiles, but have not really used it for reference. More social relationship-building with a few students who they know.
QCC and Worcester State- Not doing anything in social networking realm right now.
Clark- Rachel has a personal Facebook profile which she has used to let her Facebook friends know about events. It seems to work well for this.
Holy Cross- the main library is using it some.
Marketing/Promotion Ideas
There are lots of “Facebook apps” or applications that are already developed and available for you to add to your profile (check the Facebook group FacebookAppsForLibraries for lists). One is a bookshelf application- has potential for libraries to use to market their new books. (This idea similar to Clark’s Leisure Reading Bookshelf which is a visual display of cover art of leisure books, but links to the catalog record.)
Another marketing idea was to build and link to a library news blog, or a calendar of events. Libraries could post videos or tutorials on the Facebook page. Penn State offered a nice raffle prize to students for becoming a Facebook friend, and was able to gain lots of student friends through this method.
Fall semester, WPI tested out the Facebook flyer option ($10 for 2 days; to WPI undergraduates) about an event. They have no idea or way to track if anyone saw it.
Assumption is currently working on filming instructional commercials for its library and in addition to youtube, etc. may put the finished product on Facebook.
Questions/Concerns
Some attendees had concerns or hesitation about whether students want them in “their territory” or whether maintaining a Facebook presence was necessary even though it would likely be some new site in the future. Some responded to this with their feeling that it’s a way to make ourselves more accessible, pointing out that our territory is not just the library building. Another concern was brought up about keeping an individual profile professional and not too personal (or vice versa, if individuals had planned to use it outside of work). There was a feeling that you need to keep it balanced, perhaps with some harmless personal info (since it is a norm of the medium), but not too much (ie, political leanings, etc).
In addition to MySpace and Facebook, wikis, blogs, and other social technologies were discussed. Assumption, for example uses a wiki at their reference desk to keep all ref librarians abreast of current assignments or issues, and as a repository for answers to FAQs. Worcester Public has a Children’s Blog and the Regional Reference Blog. MWCC has a blog to advertise to faculty and likes that it is less intrusive that constantly sending an email. They also keep their Library Policy Manual on a wiki for easy access and changes. Christine at WPI briefly demonstrated social bookmarking tool del.icio.us; it can be used to share appropriate web sites for a course with students. GoodReads is another social networking site that lets you see what books your “friends” have, are, or would like to read.
ARC Strategic Plan
We again discussed the new ARC strategic plan and its goal to have this SIG organize an Information Literacy symposium for a larger community. Timing would be in 2011. Possibly want to ask NELIG or others to collaborate.
The group recommended that a symposium steering committee be made up of at least one representative of the ARC directors, as well as some representatives from the SIG. It would be helpful to have rep’s from both community colleges and four-year colleges.
Next meeting
The next meeting will be on The Library’s Role in First Year Experience and Orientation. It looks like it will be either June 10th or 12th. Please let Callie (ccurran@assumption.edu) or Christine (cdrew@wpi.edu) know if one works better for you.
Monday, November 26, 2007
Next meeting: January 8th
Getting the Library Message Out: Facebook, mySpace, and Creative Ideas
Campus Map: http://www.wpi.edu/About/Visitors/campusmap.html
Parking in the Boynton Street Lot behind the library is recommended, and will not be a problem as WPI is on Winter Break.
Please RSVP to Christine (http://www.blogger.com/cdrew@wpi.edu 508-831-6163)
No parking pass needed.
If you would like to attend this via web conference, contact Christine by 1/7 @ 5pm.
Resources & Additional Readings
Date/Time: Tuesday, January 8th 2:30-4:30pm
Location: WPI Gordon Library, Anderson Lab A
We'll be sharing information about the use of social networking sites and other creative ideas to promote the library's services, resources, and instruction.
Campus Map: http://www.wpi.edu/About/Visitors/campusmap.html
Parking in the Boynton Street Lot behind the library is recommended, and will not be a problem as WPI is on Winter Break.
Please RSVP to Christine (http://www.blogger.com/cdrew@wpi.edu 508-831-6163)
No parking pass needed.
If you would like to attend this via web conference, contact Christine by 1/7 @ 5pm.
Resources & Additional Readings
- Landis, Cliff. (2007 Dec). "Social Networking Sites: Getting to Know our Users." C&RL News 68(11).
- Library Success Wiki: Social Networking Software
- Groups in Facebook: Classroom Instruction in Facebook
- EDUCAUSE 7 Things You Should Know about Facebook (pdf)
- Horizon Report 2007 (pdf) by New Media Consortium & EDUCAUSE - includes infomation on trends to watch such as User Generated Content and Social Networking and implications for educators
- OCLC Sharing, Privacy and Trust in Our Networked World
Friday, September 07, 2007
Fall 07 Virtual Reference: Sharing Experiences
Tuesday, October 9th 2:30 - 4:30 PM Host: Patty Porcaro, Holy Cross Library - Scalia Electronic Classroom
Join the ARC Information Literacy and Reference Special Interest group for an informal afternoon to learn more about virtual reference offerings, experiences, and best practices when performing on online reference interview. Attendees will be invited to share their own experiences as well as new reference/information literacy happenings at their libraries.
Directions: http://www.holycross.edu/directions/hogan.html
Campus Maps: http://www.holycross.edu/directions/camp_map.html
Parking: Free/Hogan Center, no pass needed
Agenda & Readings
Join the ARC Information Literacy and Reference Special Interest group for an informal afternoon to learn more about virtual reference offerings, experiences, and best practices when performing on online reference interview. Attendees will be invited to share their own experiences as well as new reference/information literacy happenings at their libraries.
Directions: http://www.holycross.edu/directions/hogan.html
Campus Maps: http://www.holycross.edu/directions/camp_map.html
Parking: Free/Hogan Center, no pass needed
Agenda & Readings
ARC Virtual Reference Meeting Notes
Attendees: Patty Pocaro Holy Cross, Diane Gallager Holy Cross, Christine Drew WPI, Laura Robinson Hanlan WPI, Alice Baron Anna Maria, Heidi McCann WCC, Barbara Morales both Holy Cross & Anna Maria, Carol Myles Assumption, Callie Curran Morrell Assumption
Attendees talked about virtual reference offerings at their institutions.
Holy Cross participates in collaborative effort
24/7 Association of Jesuit Colleges & Universities virtual reference
19 (out of 28) colleges in the US across 3 time zones, some colleges have dropped out for various reasons (staffing issues, lack of marketing, etc.)
Contract with tutor.com who covered midnight-2am, after 7pm on Sundays.
Tutor.com librarians are located all over but they cannot contact them directly, this is the only academic group that tutor.com has as a client, Patty feels they serve the group well
Holy Cross monitors 4 hours per week (max 2 hours at a time), larger Universities monitor more hours. Reference librarians do not do this while trying to staff the desk at the same time.
Listserv for institutional coordinators to communicate & annual meeting
When to work schedule system is used.
Each institution does their own marketing – Holy Cross sends emails to their students, and there is a spike when this message is sent
Quality Control coordinator, transcripts are provided for all with names of responders
They have logins for the other universities databases in order to serve the other universities patron because they are servicing their students
Each participating college has a link on the 24/7 system so that it makes it easy to find some basic info (databases, journal holdings, policies, etc)
Part of the mission is “to instruct” not just to respond to question
Reference interview – fast paced, need to be quick though in your interactions
Assumption does IM using Trillian 9am-10pm M-F, Sunday 9-3pm while at reference desk they try to keep as ready reference, but sometimes refer student to visit library, advertised as “quick answer” service, but sometimes they get a bit too involved then they suggest they phone or stop by, seems to be used by students, and one administrator
Mt Wachusett Community College is use Plugoo when library is open 7:30-8:30pm, consistent low volume since started in 2001. They ask if chatter is a student
WPI uses Trillian and chatango – we get questions from mainly students, but some non-WPI questions, usually just quick, staffed while at reference desk
Anna Maria does not offer virtual reference chat at this time
Patty also mentioned that from 3-6 & 6-9:30pm they use student reference assistants at their reference desk to help answer questions.
Guidelines or Recommendations for Virtual Chat Interactions
Brainstorm by group
At first contact introduce yourself and role if need be
- For some clarification of status (student of institution or not) WCC uses triage, to determine to refer patron to WCC subscribed resources or to refer non-students to public library resources
- Sometimes they send a link to one of their canned online tutorials if useful (Problems Logging in, Requesting a Book through the Catalog)
- Some feel that some canned responses may be useful for chat if traffic increases, but use is steady, but not overwhelming so most have not created templates for responses
- Communicate timeframe if you are going off to search for something:
just a moment, I am checking that for you
polite to also keep them posted on progress - Acknowledge the question and sometimes paraphrase back to assure you are on the right track
- Sometimes ask users what they have already tried
- Respond in shorter bursts, so that the end user is given timely feedback, input and doesn’t stray away
- Medium lends itself to being more informal, mimic user, okay to use txt shorthand if users are, :-) use smilies if they are
- Suggest that the user go and try a specific resources, and to check back in a minute or two while you continue with difference strategies
- Ending the transaction with questions, invitation to come back for help: Does that help? Is there anything else we can do for you? Would you like more research suggestions? Some librarians give out personal email to follow up. Sometimes ask for users email if you wish to follow up with them later
- Sometimes staff use their own chat service to send links and mention quick things to staff at reference desk, the utility of virtual chat can be a productivity tool
- More comments or suggestions?! Add others to the blog if you think of more.
New Chair/Secretary
No volunteers for chair, Christine agreed to continue for one more year. Callie agreed to take the secretary role. We discussed meeting schedules and the group determined we would like still like to meet twice per year.
ARC Strategic Plan - Christine
- Exploring use of new technologies for meetings
- Symposia idea – Information Literacy & Assessment
ACRL NE and NELIG could possibly partner for an event in 2010-2011 or ARC could host its own event. The group felt it was a fine idea to pursue but we will discuss at future meetings.
Customer Service SIG has waned and surveyed people to get a sense of what types of discussion they would like to have. Nichols held the last meeting, it was out of the way for some. Barbara said they will be planning a meeting for this SIG after responses from the survey come in.
Next Meeting, Date, Topic, Location
Getting the Library Message Out: Facebook, mySpace, and Creative Ideas
Tentative Date: Friday January 11 @ 2:30 @ WPI
Assumption found in a Facebook option to target messages to the community (online flyer) but have not tried that (for a small fee).
Upcoming Events:
Assumption’s citation help night is tomorrow
@ WPI Scare fest: Library Services & Vendor Fair 10/31
Save the date: Heidi reminded us about the NELIG meeting: November 30 Friday – Library 2.0 with breakout hands-on campus, Leominster Campus of MWCC
Friday, March 23, 2007
March 5, 2007 Meeting Notes
Laura Robinson Hanlan, ILL and Reference librarian at WPI, conducted a lively session reporting on her efforts to improve service to students, faculty, and other library users. She based her efforts on information literacy standards. Training for staff and student workers, particularly student supervisors, is achieving a daily transformation. Students and library staff demonstrate the reference interview, exploit teachable moments, and empower the person seeking information, all through an emphasis on instruction over delivery.
In her PowerPoint, Hanlan highlighted some of the tools she designed for “training the trainers,” including mnemonics and scenarios. “Reference is about HELP,” she offered. By HELP, she means “Helpfulness, Educating yourself, Listening and asking questions, [and] Positive closings.” This deceptively simple scheme is also a vivid reminder of ways to greet patrons, prepare oneself with knowledge of what is available, examine requests, and confirm that the seeker is satisfied with the outcome. Scenarios, rather than offering a memory support, help in visualizing experiences staff are likely to encounter. These offer concrete examples of interactions and practical guidance in ways to make them amiable and productive.
One highly desirable outcome of this approach is the peer support student workers are able to offer to students looking for help with their research. But student staff are cautioned not to guess. Instead, they bring patrons with complex questions to reference librarians, who can in turn offer feedback to student workers about their handling of these referrals.
Other WPI library staff reported that members from all levels and various departments are involved in frequent half-hour training sessions. These allow staff to share different services and skills.
Librarians from the other ARC libraries described their methods of inserting information literacy either formally or informally as part of the training of student and support staff and enlisting faculty. At Clark, student worker training is offered in multiple sessions at the beginning of the academic year, while at Holy Cross training occurs as needed. At Worcester State, with only one full-time reference librarian, cross-training of staff and modeling the research process with students (by guiding them through the steps and narrating the thinking process, rather than just providing the desired articles, books, etc.) are two means of transmitting expertise in doing research. At Quinsigamond, viewing the faculty as a target audience during the instruction sessions has increased formal information literacy instruction. The instruction librarian at Fitchburg State, Sara Marks urges faculty to match timing of instruction sessions with the syllabus time-line for research projects.
Librarians at Worcester State, WPI and Holy Cross commented on the use they are making of web-based software to mount handouts through Sharepoint or on Blackboard/WebCT, and to use Chat sessions as opportunities to teach the research process.
Christine Drew asked the group to respond to the ARC Steering Committee’s question: what do we think is the charge of the information literacy and reference IG? In the ensuing discussion, veteran members said the twice-a-year meetings have been more instructive and better attended than the quarterly meetings of the WACL (Worcester Area College Libraries) standing committee. We concluded that our purpose is to network on current trends and issues in information literacy and reference, and to continue meeting twice a year to learn and share.
Future meeting topic was suggested on the topic of Virtual Reference services and Patty Pocaro from Holy Cross may be able to host the fall 2007 meeting.
Attendees: Alice Baron (Anna Maria), Callie Curran Morrell (Assumption), Christine Drew (WPI), Dale LaBonte (QCC), Fyiane Nsilo-Swai (QCC), Laura Robinson Hanlan (WPI), Larry Spongberg (Assumption), Rachel Shea (Clark), Patty Pocaro (Holy Cross), Elizabeth Maisey (Assumption), Mary Brunelle (Assumption), Lynne Riley (WPI), Debbie Verhoff (Fitchburg), Sara Marks (Fitchburg), Jan Wilbur (Assumption), Linda LeBlanc
(Fitchburg), Pam R. McKay (Worcester State)
In her PowerPoint, Hanlan highlighted some of the tools she designed for “training the trainers,” including mnemonics and scenarios. “Reference is about HELP,” she offered. By HELP, she means “Helpfulness, Educating yourself, Listening and asking questions, [and] Positive closings.” This deceptively simple scheme is also a vivid reminder of ways to greet patrons, prepare oneself with knowledge of what is available, examine requests, and confirm that the seeker is satisfied with the outcome. Scenarios, rather than offering a memory support, help in visualizing experiences staff are likely to encounter. These offer concrete examples of interactions and practical guidance in ways to make them amiable and productive.
One highly desirable outcome of this approach is the peer support student workers are able to offer to students looking for help with their research. But student staff are cautioned not to guess. Instead, they bring patrons with complex questions to reference librarians, who can in turn offer feedback to student workers about their handling of these referrals.
Other WPI library staff reported that members from all levels and various departments are involved in frequent half-hour training sessions. These allow staff to share different services and skills.
Librarians from the other ARC libraries described their methods of inserting information literacy either formally or informally as part of the training of student and support staff and enlisting faculty. At Clark, student worker training is offered in multiple sessions at the beginning of the academic year, while at Holy Cross training occurs as needed. At Worcester State, with only one full-time reference librarian, cross-training of staff and modeling the research process with students (by guiding them through the steps and narrating the thinking process, rather than just providing the desired articles, books, etc.) are two means of transmitting expertise in doing research. At Quinsigamond, viewing the faculty as a target audience during the instruction sessions has increased formal information literacy instruction. The instruction librarian at Fitchburg State, Sara Marks urges faculty to match timing of instruction sessions with the syllabus time-line for research projects.
Librarians at Worcester State, WPI and Holy Cross commented on the use they are making of web-based software to mount handouts through Sharepoint or on Blackboard/WebCT, and to use Chat sessions as opportunities to teach the research process.
Christine Drew asked the group to respond to the ARC Steering Committee’s question: what do we think is the charge of the information literacy and reference IG? In the ensuing discussion, veteran members said the twice-a-year meetings have been more instructive and better attended than the quarterly meetings of the WACL (Worcester Area College Libraries) standing committee. We concluded that our purpose is to network on current trends and issues in information literacy and reference, and to continue meeting twice a year to learn and share.
Future meeting topic was suggested on the topic of Virtual Reference services and Patty Pocaro from Holy Cross may be able to host the fall 2007 meeting.
Attendees: Alice Baron (Anna Maria), Callie Curran Morrell (Assumption), Christine Drew (WPI), Dale LaBonte (QCC), Fyiane Nsilo-Swai (QCC), Laura Robinson Hanlan (WPI), Larry Spongberg (Assumption), Rachel Shea (Clark), Patty Pocaro (Holy Cross), Elizabeth Maisey (Assumption), Mary Brunelle (Assumption), Lynne Riley (WPI), Debbie Verhoff (Fitchburg), Sara Marks (Fitchburg), Jan Wilbur (Assumption), Linda LeBlanc
(Fitchburg), Pam R. McKay (Worcester State)
Friday, February 02, 2007
March Meeting - 3/7 2:30 pm @ WPI
WPI on Wednesday March 7, 2007 at 2:30.
Anderson Lab A - Gordon Library WPI
One level down from main entrance off PC lab.
Directions: http://www.wpi.edu/About/Visitors/directions.html
(Term break so park anywhere in Boynton St. Parking Lot)
Encouraging Information Literacy Among All Library Staff
Laura Robinson Hanlan, Interlibrary Loan & Reference LibrarianLaura will describe her experience with reference & ILL staff training as well as reference/information literacy training for student circulation desk supervisors at WPI.
Please bring your own reference/IL staff training programs & ideas to share.
R.S.V.P. to Christine Drew cdrew@wpi.edu
Anderson Lab A - Gordon Library WPI
One level down from main entrance off PC lab.
Directions: http://www.wpi.edu/About/Visitors/directions.html
(Term break so park anywhere in Boynton St. Parking Lot)
Encouraging Information Literacy Among All Library Staff
Laura Robinson Hanlan, Interlibrary Loan & Reference LibrarianLaura will describe her experience with reference & ILL staff training as well as reference/information literacy training for student circulation desk supervisors at WPI.
Please bring your own reference/IL staff training programs & ideas to share.
R.S.V.P. to Christine Drew cdrew@wpi.edu
Tuesday, November 07, 2006
SIG meeting 10/25/06
ARC Reference & Information Literary Special Interest Group Meeting
October 25, 2006 Assumption College - Emmanuel d'Alzon Library
The focus of this meeting about assessment was a presentation by Assumption librarians Carole Myles and Callie Curran Morrell on “Library Instruction & Program Assessment.” Assumption College reference staff began a process this past summer to try to standardize instruction and explore possibilities for assessment (measuring student learning) and evaluation (determining the effectiveness of teaching).
In terms of assessment, their presentation showed the progress they have made to date in using a pre-test/post-test system, which they have begun to analyze. Another strategy they use in advanced classes is to ask students two questions: Tell us something you learned; Is there something you still find confusing? Responses indicate to librarians things they want to emphasize in their sessions, and areas where students are not receiving what instruction is intended to convey. Qualitative analysis of these responses may be attempted with ATLAS software. Carole and Callie said they also hope to begin a collaboration with a faculty member that will allow them to review student bibliographies.
For evaluation, the librarians hope to measure efficiency and effectiveness through a combination of data collected on instruction sessions, through surveying students, by soliciting feedback from faculty, and using self-reflection.
The SIG attendees suggested ways to refine the pre-test/post-test questions as well as considerations about sample size and methods of obtaining feedback from students and faculty members. Other information literacy assessment tools including ICT and Project SAILS were mentioned. Librarians in this group of ARC libraries were not using any of these, but many had done or are about to do LIBQUAL surveys. WPI has an assessment cycle for faculty to evaluate student e-projects (which can be viewed online) including the reference lists. Several librarians are doing literature reviews on bibliography analysis—maybe we should assemble this list of citations to share it.
Christine Drew (WPI) opened the discussion of compliance with ARC governance structures. Following a brief discussion she volunteered to continue to act as she has been to organize and inform the members of the meetings. The next one is planned for spring break in March. Dale LaBonte (QCC) agreed to act as secretary for the SIG. Sending a representative to the ARC meetings was not settled.
Members felt that it would be beneficial to use funds leftover from WACL for to hire training consultants Decker Associates in Needham to deliver a session based on our needs as teaching librarians. Christine suggested doing so in conjunction with the CMRLS calendar of workshops so that as many librarians as are interested could attend.
Christine noted that the NERCOMP Annual Conference to be held in the DCU center on March 19-21, 2007 has a track for librarians. ARC librarians may want to take advantage of the Worcester location. NERCOMP—Northeast Regional Computing Program—is an affiliate of Educause.
While we were assembling, we got to watch and comment on two YouTube videos. The first was "Ray of Light", produced by the St Joseph County Public Library; we also saw a promo for Refworks produced by Arizona State University. At Assumption they have these running as students are arriving for library instruction session. Later in the session, Christine showed us some challenge exercises she offers as transition or sponge activities for students who finish an in-class project early, while they are waiting for other students to finish.
Next meeting is planned for WPI on Wednesday March 7, 2007 at 2:30.
Attendees:
Alice Baron (Anna Maria), Barbara Merolli (Anna Maria), Callie Curran Morrell (Assumption), Carole Myles (Assumption), Christine Drew (WPI), Dale LaBonte (QCC), Elizabeth Maisey (Assumption), Larry Spongberg (Assumption), Laura Robinson Hanlan (WPI), Mary Brunelle (Assumption), Rachel Shea (Clark)
October 25, 2006 Assumption College - Emmanuel d'Alzon Library
The focus of this meeting about assessment was a presentation by Assumption librarians Carole Myles and Callie Curran Morrell on “Library Instruction & Program Assessment.” Assumption College reference staff began a process this past summer to try to standardize instruction and explore possibilities for assessment (measuring student learning) and evaluation (determining the effectiveness of teaching).
In terms of assessment, their presentation showed the progress they have made to date in using a pre-test/post-test system, which they have begun to analyze. Another strategy they use in advanced classes is to ask students two questions: Tell us something you learned; Is there something you still find confusing? Responses indicate to librarians things they want to emphasize in their sessions, and areas where students are not receiving what instruction is intended to convey. Qualitative analysis of these responses may be attempted with ATLAS software. Carole and Callie said they also hope to begin a collaboration with a faculty member that will allow them to review student bibliographies.
For evaluation, the librarians hope to measure efficiency and effectiveness through a combination of data collected on instruction sessions, through surveying students, by soliciting feedback from faculty, and using self-reflection.
The SIG attendees suggested ways to refine the pre-test/post-test questions as well as considerations about sample size and methods of obtaining feedback from students and faculty members. Other information literacy assessment tools including ICT and Project SAILS were mentioned. Librarians in this group of ARC libraries were not using any of these, but many had done or are about to do LIBQUAL surveys. WPI has an assessment cycle for faculty to evaluate student e-projects (which can be viewed online) including the reference lists. Several librarians are doing literature reviews on bibliography analysis—maybe we should assemble this list of citations to share it.
Christine Drew (WPI) opened the discussion of compliance with ARC governance structures. Following a brief discussion she volunteered to continue to act as she has been to organize and inform the members of the meetings. The next one is planned for spring break in March. Dale LaBonte (QCC) agreed to act as secretary for the SIG. Sending a representative to the ARC meetings was not settled.
Members felt that it would be beneficial to use funds leftover from WACL for to hire training consultants Decker Associates in Needham to deliver a session based on our needs as teaching librarians. Christine suggested doing so in conjunction with the CMRLS calendar of workshops so that as many librarians as are interested could attend.
Christine noted that the NERCOMP Annual Conference to be held in the DCU center on March 19-21, 2007 has a track for librarians. ARC librarians may want to take advantage of the Worcester location. NERCOMP—Northeast Regional Computing Program—is an affiliate of Educause.
While we were assembling, we got to watch and comment on two YouTube videos. The first was "Ray of Light", produced by the St Joseph County Public Library; we also saw a promo for Refworks produced by Arizona State University. At Assumption they have these running as students are arriving for library instruction session. Later in the session, Christine showed us some challenge exercises she offers as transition or sponge activities for students who finish an in-class project early, while they are waiting for other students to finish.
Next meeting is planned for WPI on Wednesday March 7, 2007 at 2:30.
Attendees:
Alice Baron (Anna Maria), Barbara Merolli (Anna Maria), Callie Curran Morrell (Assumption), Carole Myles (Assumption), Christine Drew (WPI), Dale LaBonte (QCC), Elizabeth Maisey (Assumption), Larry Spongberg (Assumption), Laura Robinson Hanlan (WPI), Mary Brunelle (Assumption), Rachel Shea (Clark)
Citation analysis bibliography
After discussing citation analysis as one possible tool for assessing student learning (at the meeting on 10/25), I wanted to post this bibliography of studies that have incorporated it as a methodology in their research. Please post any more that you may know of as comments.
-Callie Curran Morrell, Assumption College
Bibliography of Citation Analysis Research
Ackerson, L.G., and V.E. Young. “Evaluating the impact of library instruction methods on the quality of student research.” Research Strategies 12 (1994), p. 132-144.
Davis, Philip M. “The Effect of the web on undergraduate citation behavior: A 2000 Update.” College & Research Libraries (January 2002), p. 53-60.
Dykeman, Amy and Barbara King. “Term paper analysis: A proposal for evaluating bibliographic instruction.” Research Strategies 1 (Winter 1983) p. 18.
Gratch, B. “Toward a methodology for evaluation research paper bibliographies.” Research Strategies 3 (Fall 1985), p. 171-177.
Hovde, Karen. “Check the citation: library instruction and student paper bibliographies.” Research Strategies 17 (2000), p. 3-9.
King, D.N., and J.C. Ory. “Effects of library instruction on student research: a case study.” College and Research Libraries 42 (Jan. 1981). p.31-41.
Kohl, D.F. and L.A. Wilson. Effectiveness of course-integrated bibliographic instruction in improving coursework. RQ 27.2 (Winter 1986) p. 206-211.
Malone, D., and C. Videon. “Assessing undergraduate use of electronic resources: A quantitative analysis of works cited.” Research Strategies 15 (1997), p. 152-158.
Mohler, Beth. “Citation Analysis as an assessment tool.” Science and Technology Libraries 25.4 (2005), p. 57-64.
Robinson, Andrew M., and Karen Schlegl. “Student bibliographies improve when professors provide enforceable guidelines for citations.” portal: Libraries and the Academy 4.2 (2004), p. 275-290.
Ursin, Lara, Elizabeth Blakesley Lindsay, and Corey M. Johnson. “Assessing library instruction in the freshman seminar: a citation analysis study.” Reference Services Review 32.3 (2004) p. 284-292.
Young, Virginia E., and Linda G. Ackerson. “Evaluation of Student Research Paper Bibliographies: Refining Evaluation Criteria.” Research Strategies 13.2 (1995) p.80-93.
-Callie Curran Morrell, Assumption College
Bibliography of Citation Analysis Research
Ackerson, L.G., and V.E. Young. “Evaluating the impact of library instruction methods on the quality of student research.” Research Strategies 12 (1994), p. 132-144.
Davis, Philip M. “The Effect of the web on undergraduate citation behavior: A 2000 Update.” College & Research Libraries (January 2002), p. 53-60.
Dykeman, Amy and Barbara King. “Term paper analysis: A proposal for evaluating bibliographic instruction.” Research Strategies 1 (Winter 1983) p. 18.
Gratch, B. “Toward a methodology for evaluation research paper bibliographies.” Research Strategies 3 (Fall 1985), p. 171-177.
Hovde, Karen. “Check the citation: library instruction and student paper bibliographies.” Research Strategies 17 (2000), p. 3-9.
King, D.N., and J.C. Ory. “Effects of library instruction on student research: a case study.” College and Research Libraries 42 (Jan. 1981). p.31-41.
Kohl, D.F. and L.A. Wilson. Effectiveness of course-integrated bibliographic instruction in improving coursework. RQ 27.2 (Winter 1986) p. 206-211.
Malone, D., and C. Videon. “Assessing undergraduate use of electronic resources: A quantitative analysis of works cited.” Research Strategies 15 (1997), p. 152-158.
Mohler, Beth. “Citation Analysis as an assessment tool.” Science and Technology Libraries 25.4 (2005), p. 57-64.
Robinson, Andrew M., and Karen Schlegl. “Student bibliographies improve when professors provide enforceable guidelines for citations.” portal: Libraries and the Academy 4.2 (2004), p. 275-290.
Ursin, Lara, Elizabeth Blakesley Lindsay, and Corey M. Johnson. “Assessing library instruction in the freshman seminar: a citation analysis study.” Reference Services Review 32.3 (2004) p. 284-292.
Young, Virginia E., and Linda G. Ackerson. “Evaluation of Student Research Paper Bibliographies: Refining Evaluation Criteria.” Research Strategies 13.2 (1995) p.80-93.
Friday, October 06, 2006
Assessment Ideas - Meeting 10/25/2006
October 25, 2006 2:30-4:30pm - Assumption College - Emmanuel d'Alzon Library
Directions
Campus Map
CMRLS Academic and Research Collaborative: "Agenda: SIG Structure issues regarding Academic and Research Collaborative Governance Revision 7-19-06, specifically:
'IG Officers: Each Interest Group will select a Chair to coordinate two or more group meetings/programs each year. New Chairs will take office at the start of the academic year, prior to the first meeting of the Steering Committee. Chairs may serve for up to three consecutive years. Any ARC library staff member, with the exception of library directors, may serve as Chair. A Secretary will be designated for each year, and may also serve as Chair-Elect. The Chair or other designated representative will serve as the liaison to the ARC Steering Committee.'
- Volunteers, assignment of officer positions: Chair & Secretary
- Library Instruction & Program Assessment - bring along your own ideas, and Assumption librarians
will share their ideas/progress in this area
- Discussion on Training Consultants: Decker Associates in Needham can do a custom class based on
our needs as teaching librarians, their sessions are fun & informative. Is this something we may be able to use leftover from WACL funds for?
Bring along assessment sources and ideas to share.
Questions? R.S.V.P to Larry Spongberg at Assumption lspong@assumption.edu.
Also, note there is an ARC events calendar
Directions
Campus Map
CMRLS Academic and Research Collaborative: "Agenda: SIG Structure issues regarding Academic and Research Collaborative Governance Revision 7-19-06, specifically:
'IG Officers: Each Interest Group will select a Chair to coordinate two or more group meetings/programs each year. New Chairs will take office at the start of the academic year, prior to the first meeting of the Steering Committee. Chairs may serve for up to three consecutive years. Any ARC library staff member, with the exception of library directors, may serve as Chair. A Secretary will be designated for each year, and may also serve as Chair-Elect. The Chair or other designated representative will serve as the liaison to the ARC Steering Committee.'
- Volunteers, assignment of officer positions: Chair & Secretary
- Library Instruction & Program Assessment - bring along your own ideas, and Assumption librarians
will share their ideas/progress in this area
- Discussion on Training Consultants: Decker Associates in Needham can do a custom class based on
our needs as teaching librarians, their sessions are fun & informative. Is this something we may be able to use leftover from WACL funds for?
Bring along assessment sources and ideas to share.
Questions? R.S.V.P to Larry Spongberg at Assumption lspong@assumption.edu.
Also, note there is an ARC events calendar
CMRLS Academic and Research Collaborative
CMRLS Academic and Research Collaborative: "Agenda: SIG Structure issues regarding Academic and Research Collaborative Governance Revision 7-19-06, specifically:
'IG Officers: Each Interest Group will select a Chair to coordinate two or more group meetings/programs each year. New Chairs will take office at the start of the academic year, prior to the first meeting of the Steering Committee. Chairs may serve for up to three consecutive years. Any ARC library staff member, with the exception of library directors, may serve as Chair. A Secretary will be designated for each year, and may also serve as Chair-Elect. The Chair or other designated representative will serve as the liaison to the ARC Steering Committee.'
- Volunteers, assignment of officer positions: Chair & Secretary
- Library Instruction & Program Assessment - bring along your own ideas, and Assumption librarians
will share their ideas/progress in this area
- Discussion on Training Consultants: Decker Associates in Needham can do a custom class based on
our needs as teaching librarians, their sessions are fun & informative, More on Decker. Is this something we may be able to use leftover from WACL funds for?
Bring along assessment sources and ideas to share.
Questions? R.S.V.P to Larry Spongberg at Assumption lspong@assumption.edu. "
'IG Officers: Each Interest Group will select a Chair to coordinate two or more group meetings/programs each year. New Chairs will take office at the start of the academic year, prior to the first meeting of the Steering Committee. Chairs may serve for up to three consecutive years. Any ARC library staff member, with the exception of library directors, may serve as Chair. A Secretary will be designated for each year, and may also serve as Chair-Elect. The Chair or other designated representative will serve as the liaison to the ARC Steering Committee.'
- Volunteers, assignment of officer positions: Chair & Secretary
- Library Instruction & Program Assessment - bring along your own ideas, and Assumption librarians
will share their ideas/progress in this area
- Discussion on Training Consultants: Decker Associates in Needham can do a custom class based on
our needs as teaching librarians, their sessions are fun & informative, More on Decker. Is this something we may be able to use leftover from WACL funds for?
Bring along assessment sources and ideas to share.
Questions? R.S.V.P to Larry Spongberg at Assumption lspong@assumption.edu. "
Thursday, May 25, 2006
Next Meeting will be in October at Assumption, Topic Assessment
Sources to check out:
Hernon, P. & Dugan, R.E. (2002). An Action Plan
for Outcomes Assessment in Your Library. Chicago:
American Library Association.
Outcomes assessment: not synonymous with inputs and outputs
Robert E. Dugan, and Peter Hernon, The Journal of Academic Librarianship, Volume 28, Number 6, November 2002, pp. 376-380(5)
Hernon, P. & Dugan, R.E. (2002). An Action Plan
for Outcomes Assessment in Your Library. Chicago:
American Library Association.
Outcomes assessment: not synonymous with inputs and outputs
Robert E. Dugan, and Peter Hernon, The Journal of Academic Librarianship, Volume 28, Number 6, November 2002, pp. 376-380(5)
May ARC Meeting Notes: learning objects & other useful tools
These are small technology tidbits that are self contained and can be used anywhere, anytime. These offer learning in a visual way....
Examples:
* simulations
* online tutorials
* online quiz
* Flash clip
* movie clip or screen captures
Librarians shared examples:
Primo Database - peer-reviewed instructional materials created by librarians
UCONN Research 101
Assignment Calculator
MLA Citation Game
Rockwell Schrock's Boolean Machine
Vendor tutorials are great, link to them:EBSCO
Hoovers - see bottom of training page for tutorials
Assumption is using a wiki for sharing info about reference desk.
Orientation Ideas:
* Rachael allows students to draw on library windows! They love it
* Larry gets orientation leaders to tell the first years something about the library, what it has offered them
* Christine is thinking about how to get students puzzle pieces, to bring to the library...
* Carol has past peer advisor trained so that they are working with new students
* Be sure to include something in orientation packets if you can
* Campus center tables during move in day, or orientation programs (outreach)
Information Literacy Planning:
Librarians at Assumption are working on their plan and assessment ideas, share any you may have with them.
Examples:
* simulations
* online tutorials
* online quiz
* Flash clip
* movie clip or screen captures
Librarians shared examples:
Primo Database - peer-reviewed instructional materials created by librarians
UCONN Research 101
Assignment Calculator
MLA Citation Game
Rockwell Schrock's Boolean Machine
Vendor tutorials are great, link to them:EBSCO
Hoovers - see bottom of training page for tutorials
Assumption is using a wiki for sharing info about reference desk.
Orientation Ideas:
* Rachael allows students to draw on library windows! They love it
* Larry gets orientation leaders to tell the first years something about the library, what it has offered them
* Christine is thinking about how to get students puzzle pieces, to bring to the library...
* Carol has past peer advisor trained so that they are working with new students
* Be sure to include something in orientation packets if you can
* Campus center tables during move in day, or orientation programs (outreach)
Information Literacy Planning:
Librarians at Assumption are working on their plan and assessment ideas, share any you may have with them.
Wednesday, May 03, 2006
My College Freshman is Your High School Senior
Wouldn’t it be great if we could all sit and talk about expectations for students, that pertain to research and writing?
How do you think your students could be better prepared for the papers and projects they encounter at your grade level?
Do you have a clear idea of what research and writing skills your students need to be successful at the next grade level?
How can the librarians at your institution or in your town work with you to ready your students for research? Are you and your students taking full advantage the services they offer?
Mount Wachusett Community College Library has received funding from the Central Massachusetts Regional Library System and the MWCC College Access and Preparation Program in order to host a day-long summit, at which librarians and educators will have an opportunity to discuss their common concerns and strategize on ways to best prepare their students as they proceed through the educational system and into the workforce. Central Massachusetts public libraries, elementary, middle and high schools as well as two and four-year schools are invited to participate in this unique opportunity to dialogue with colleagues, and discuss such topics as information literacy and writing and research across the curriculum.
Please plan to participate in this event scheduled for June 8th at MWCC. If at all possible, invite someone else from your institution to register as well - whether it be a faculty member, writing program director, dean, etc., the more voices we bring to this day, the richer and more powerful the conversation and potential results. Please find additional information plus the online registration form at: http://www.cmrls.org/CE/mycollegefreshman.html
Hope to see you next month!
_____________________________
Heidi N. McCann
Reference and
(978) 630-9338
check out our blog at:
http://mwcclibrary.blogspot.com/
Friday, April 21, 2006
May ARC Meeting: define: learning object & uses in library instruction
google it: define: learning object
Bring along samples of some of the learning objects you are using during library instruction.
Or prior to meeting check out MERLOT (Multimedia Educational Resource for Learning and Online... and other Learning Object Respositories and find a few library/research related items to take the stage and show.
Please bring along your own ideas and experiences to share as well as news & updates on your own information literacy initiatives at your institution.
Thursday May 25 from 2:30-4:30pm
Clark University Goddard Library - Instruction Room, which is on the main floor of the library
Directions to Clark | Campus Map
Questions? Feel free to contact Racheal Shea (rshea@clarku.edu) or Christine Drew (cdrew@wpi.edu)
Bring along samples of some of the learning objects you are using during library instruction.
Or prior to meeting check out MERLOT (Multimedia Educational Resource for Learning and Online... and other Learning Object Respositories and find a few library/research related items to take the stage and show.
Please bring along your own ideas and experiences to share as well as news & updates on your own information literacy initiatives at your institution.
Thursday May 25 from 2:30-4:30pm
Clark University Goddard Library - Instruction Room, which is on the main floor of the library
Directions to Clark | Campus Map
Questions? Feel free to contact Racheal Shea (rshea@clarku.edu) or Christine Drew (cdrew@wpi.edu)
Tuesday, March 07, 2006
Theories of Motivation - Meeting Notes & PowerPoint
Examples and cool tools shared:
Announcements:
- scholarly vs. popular magazines - chart (Word Document) created by Christine @ WPI
- Citation Game - University of Washington
- Rockwell Schrock's Boolean Machine
Announcements:
NELIG Annual Conference - Beyond the Diploma, will be held June 9, 2006 at Roger Williams University
Bristol, RI.
My College Freshman is Your High School Senior : Beginning the dialogue - An opportunity for librarians/educators hosted at MWCC in June 2006. All interested staff from area libraries (public, elementary, high school and academic) plus teachers and faculty from area schools, colleges and universities are encouraged to help shape the agenda and discussion topics for the June workshop. For more information, please contact Heidi McCann at 978-630-9255 (h_mccann@mwcc.mass.edu
Tuesday, February 14, 2006
Theories of Motivation & the Use of Technology in Instruction
You are invited to attend the ARC Information Literacy Special Interest Group meeting Monday March 6 - 2:30-4:30pm Gordon Library Worcester Polytechnic Institute
WPI Directions: http://www.wpi.edu/About/Visitors/directions.html
Campus Map: http://www.wpi.edu/About/Visitors/campusmap.html
Parking in the Boynton Street Lot behind the library is recommended, and will not be a problem as we are on Spring Break.
Matthew Laliberte, Instructional Technologist at WPI, will be discussing theories of motivation (including Keller's ARC theory) as they apply to the use of technology for the first hour, after all are welcome to discuss, & share ideas on motivating students & updates on regional information literacy intiatives.
WPI Directions: http://www.wpi.edu/About/Visitors/directions.html
Campus Map: http://www.wpi.edu/About/Visitors/campusmap.html
Parking in the Boynton Street Lot behind the library is recommended, and will not be a problem as we are on Spring Break.
Matthew Laliberte, Instructional Technologist at WPI, will be discussing theories of motivation (including Keller's ARC theory) as they apply to the use of technology for the first hour, after all are welcome to discuss, & share ideas on motivating students & updates on regional information literacy intiatives.
Monday, January 30, 2006
Using Technology in Library Instruction: Blackboard and Beyond
We will begin with a discussion on creative uses of technology in library instruction, including extending the 50 minute session with Blackboard. Christine Drew has experience with Blackboard and will begin with this topic. Christine's presentation: Using Assessments in Course Management Systems.
Please bring along your own ideas and experiences to share.
Thursday Dec. 8 from 2:30-4:30pm
Clark University Goddard Library - Instruction Room, which is on the main floor of the library
Directions: http://www.clarku.edu/offices/admissions/visitingclark/directions.shtml
Campus Map: http://www.clarku.edu/campusmap/
Please bring along your own ideas and experiences to share.
Thursday Dec. 8 from 2:30-4:30pm
Clark University Goddard Library - Instruction Room, which is on the main floor of the library
Directions: http://www.clarku.edu/offices/admissions/visitingclark/directions.shtml
Campus Map: http://www.clarku.edu/campusmap/
Wednesday, May 04, 2005
ARC Information Literacy SIG May 19, 2005 Meeting
Are We Meeting the Information Needs of Graduate Students?
Thursday May 19, 2005 2:30-5pm
Jacques Meeting Room, Foundress Hall, Anna Maria College, 50 Sunset Lane, Paxton, MA
Directions: http://www.annamaria.edu/admissions/directions.htm
Parking: available in the lot behind Foundress Hall
R.S.V.P. to Alice Baron abaron@annamaria.edu by Monday May 16th
Attendees are encouraged to bring along a 1-2 page handout (15-20 copies) of thoughts, resources, references, programs, or ideas related to graduate student information literacy.
Thursday May 19, 2005 2:30-5pm
Jacques Meeting Room, Foundress Hall, Anna Maria College, 50 Sunset Lane, Paxton, MA
Directions: http://www.annamaria.edu/admissions/directions.htm
Parking: available in the lot behind Foundress Hall
R.S.V.P. to Alice Baron abaron@annamaria.edu by Monday May 16th
Attendees are encouraged to bring along a 1-2 page handout (15-20 copies) of thoughts, resources, references, programs, or ideas related to graduate student information literacy.
- Does your college/university have an established program for graduate students?
- Do you successfully work with individual programs at your institutions?
- How do you reach out to graduate students?
- How do you assess their skill level?
- Have you heard of or seen other exciting programs, articles, or resources regarding this issue?
We plan on a round robin type program, everyone will be in the spotlight for 5-10 minutes, depending on the number of people attending.
Christine Drew Instruction Coordinator,
March Meeting Notes: Assessment Ideas & Online Tutorials
ARC - Information Literacy SIG - March Meeting -
Friday March 11, 2005 2:30-4:30pm
Location: Worcester Polytechnic Institute - Gordon Library - Anderson Lab A
Overview of Presentations and Minutes
Rachel Zyirek - bibliography
Rachel discussed approaches to assessment of library instruction at Babson College over the past 6 years. Moving from a simple in-class paper survey to a more direct assessment method involving observational interviews of rhetoric students performing research tasks. Success came after many years of perseverance and relationship development with faculty, staff and students. Librarians are now leaders on campus with endeavors that are being incorporated into campuswide assessment efforts.
Online Tutorials Kari Mofford - Wentworth Institute of Technology
Kari shared her experiences with RoboDemo, now Captivate, used for creating online tutorials for Wentworth. See the Freshman Orientation Tutorial. Her goal was to create a component for the first year students to do during their first month as a foundation for English classes. She also used Dreamweaver to create Finding books segment, 7-8 minutes long at , Kari mentioned that she felt it was too long and suggested breaking up tutorials into smaller segments to accommodate short attentions spans of our students. Tutorials were assessed via an online quiz, which only 66% passed. Ideas for future include getting together faculty for an “information literacy” group, and focus on creating orientations with a “major/department” focus.
Heidi McCann - Mt Wachusett Community College Presentation
Heidi used RoboDemo/Captivate (Macromedia) version 5.0 to create tutorials for the MWCC community. This is a new area for her, but she’s exploring the idea of using these tutorials for Distance education, and not as a replacement for library instruction but to reinforce. Faculty have expressed interest in collaborating, but the software is new to MWCC and there’s no academic technology support, so Heidi sometimes fills this role!
Christine Drew - Worcester Polytechnic Institute - presentation handout
I shared information about WPI's adaptation of the Searchpath online tutorial and development of Camtasia clips of databases while at Babson College.
Q & A and other hot topics: Appointing an ARC delegate No one at the meeting was interesting in being a delegate and we made a suggestion that we could provide minutes/overview of meetings to the ARC steering committee. Planning for next meeting
Alice Baron at Anna Maria College offered to host the next ARC IL SIG meeting, possibly in May or June, date forthcoming so stay tuned!
Topics suggested: targeting graduate students; making research process interesting. We informally decided that we would try to have each participant at the next ARC IL SIG meeting bring a one page handout to discuss how their institution provides information literacy/library instruction to graduate students and/or ideas or resources that may help address this issue.
Attendees: Laura Robinson; Robert Foley; Linda LeBlanc; Carolyn Noah; Alice Baron; Joan Platt; Dale LaBonte; Sara Marks; Fyiane NsiloSwai; Pam McKay; Larry Spongberg and presenters.
Friday March 11, 2005 2:30-4:30pm
Location: Worcester Polytechnic Institute - Gordon Library - Anderson Lab A
Overview of Presentations and Minutes
Rachel Zyirek - bibliography
Rachel discussed approaches to assessment of library instruction at Babson College over the past 6 years. Moving from a simple in-class paper survey to a more direct assessment method involving observational interviews of rhetoric students performing research tasks. Success came after many years of perseverance and relationship development with faculty, staff and students. Librarians are now leaders on campus with endeavors that are being incorporated into campuswide assessment efforts.
Online Tutorials Kari Mofford - Wentworth Institute of Technology
Kari shared her experiences with RoboDemo, now Captivate, used for creating online tutorials for Wentworth. See the Freshman Orientation Tutorial. Her goal was to create a component for the first year students to do during their first month as a foundation for English classes. She also used Dreamweaver to create Finding books segment, 7-8 minutes long at , Kari mentioned that she felt it was too long and suggested breaking up tutorials into smaller segments to accommodate short attentions spans of our students. Tutorials were assessed via an online quiz, which only 66% passed. Ideas for future include getting together faculty for an “information literacy” group, and focus on creating orientations with a “major/department” focus.
Heidi McCann - Mt Wachusett Community College Presentation
Heidi used RoboDemo/Captivate (Macromedia) version 5.0 to create tutorials for the MWCC community. This is a new area for her, but she’s exploring the idea of using these tutorials for Distance education, and not as a replacement for library instruction but to reinforce. Faculty have expressed interest in collaborating, but the software is new to MWCC and there’s no academic technology support, so Heidi sometimes fills this role!
Christine Drew - Worcester Polytechnic Institute - presentation handout
I shared information about WPI's adaptation of the Searchpath online tutorial and development of Camtasia clips of databases while at Babson College.
Q & A and other hot topics: Appointing an ARC delegate No one at the meeting was interesting in being a delegate and we made a suggestion that we could provide minutes/overview of meetings to the ARC steering committee. Planning for next meeting
Alice Baron at Anna Maria College offered to host the next ARC IL SIG meeting, possibly in May or June, date forthcoming so stay tuned!
Topics suggested: targeting graduate students; making research process interesting. We informally decided that we would try to have each participant at the next ARC IL SIG meeting bring a one page handout to discuss how their institution provides information literacy/library instruction to graduate students and/or ideas or resources that may help address this issue.
Attendees: Laura Robinson; Robert Foley; Linda LeBlanc; Carolyn Noah; Alice Baron; Joan Platt; Dale LaBonte; Sara Marks; Fyiane NsiloSwai; Pam McKay; Larry Spongberg and presenters.
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